Talk to SORA

Contact

Questions about sizing, lead times, or an order already placed? Email hello@soraclimate.com and a specialist will reply — typically within one working day.

• Sizing & product choice — tell us your room size and we will recommend the right capacity.
• Orders & delivery — quote your order number for the fastest reply. Timelines are on the Shipping page.
• Returns & faults — see Returns, then email us for an RMA.
• Specification & trade — architects and developers can use the Trade portal; higher-capacity and server-room projects start at Critical cooling.

Split systems and heat pumps include professional installation on qualifying SKUs — we confirm your engineer before dispatch. Prefer your own F-Gas installer? Use the option on the product page.